At BSE Lighting Solutions, we value our customers and want to ensure you are happy with your purchase. If you have any questions or concerns about your order, please review our shipping and returns policies below.
Order Processing & Shipping
Turnaround Time
Once you place and pay for your order, we will process it within 1 to 5 business days.
Shipping Policy
We ship all orders within 3 business days after processing. Orders are shipped via USPS standard shipping, unless you request a different method. Shipping times typically range from 3 to 7 business days.
Returns & Exchanges
Return Policy
If you are not satisfied with your purchase, call us at (330) 596-2981. We will work with you to resolve the issue as quickly as possible.
You can return products within 30 days of delivery if they arrive with defects. Please contact us before sending any items back so we can assist you with the return process.
Warranty Information
Product warranties vary by manufacturer. However, we stand behind the quality of everything we sell. If you experience performance issues with your product, contact us, and we will work with you to find the best solution.
For any questions or concerns about our Shipping and Returns policies, reach out to our customer service team at (330) 596-2981. We are here to help!